By: Muhammad Zafarul Adib Zaidi | zafarul@upm.edu.my SERDANG, 28 January – The University Veterinary Hospital (UVH), Faculty of Veterinary Medicine, Universiti Putra Malaysia (UPM), organised the “Bengkel Permurnian Manual dan Prosedur UVH 2026” as part of its ongoing efforts to strengthen governance and enhance the operational efficiency of the hospital. The two-day workshop was held from 26 to 27 January 2026 at the Dewan Seminar, Faculty of Engineering, UPM.
Taklimat bengkel oleh pengarah program, Dr. Noorashimah Roslim	Perbincangan melibatkan beberapa unit
The workshop aimed to review and refine UVH’s management manuals and procedures to ensure alignment with current operational requirements and actual practices implemented at the UVH. This initiative is essential to ensure that all work orders and procedures are clearly documented, well structured, and practically implemented, thereby supporting a more systematic and effective delivery of veterinary services.
Proses buah fikiran Kumpulan Pemeriksaan dan Pengurusan Kes	Audiens fokus kepada pembentangan
A total of 27 UVH staff members participated in the workshop, comprising personnel from the management and professional groups as well as the support staff group. Participants were divided into several discussion groups focusing on the UVH manual and key hospital management procedures, including case reception and registration, case examination and management, diagnostics and pharmacy, ward admission, and payment processes.
Sesi bergambar untuk hari pertama	Semangat berpasukan dalam menyiapkan tugasan
Throughout the workshop, participants took part in briefing sessions, focused group discussions, presentations of findings, and summary sessions. This collaborative approach allowed proposed improvements to be examined comprehensively and aligned with the hospital’s actual operational needs.
Pertukaran idea antara Dr. Wirdatul dan staf-staf	Sesi bergambar untuk hari kedua
Through the organisation of the workshop, UVH continues to demonstrate its commitment to ensuring hospital management is carried out in a consistent, structured, and well-documented manner. This effort is expected to enhance understanding, compliance, and shared ownership among UVH staff, while supporting the quality of veterinary services provided to clients and the wider community.

Date of Input: 30/01/2026 | Updated: 11/02/2026 | zafarul